Please read carefully. Access to this website is subject to these Terms and Conditions ('Terms'). By using this website, you agree immediately to be bound by these Terms, which form a binding contract between you and Credit Reporting Agency Limited ('We', 'us', 'our') and which contain your legal rights and important obligations. If you do not accept these Terms in full, please leave this website.
In these Terms:
'30 day free period' means the initial thirty days of your subscription to our Credit Report Services which are made available to you without upfront payment. This period starts on the day you sign up to your subscription to Credit Report Services, and ends 30 days thereafter, during which you may cancel at any time. If you wish to cancel your subscription, please log in and send us a Secure Message at any time, email us, or call us on our Freephone telephone number 0800 612 8412 during normal office hours. In all cases we will provide you with a cancellation reference code in confirmation.
'Credit Report Services' means the online provision of your credit reports, by us, as part of a subscription service or otherwise.
'Dispute Resolution Service' means the handling by us on your behalf of a disputed item on your credit report.
'Identity Theft Assistance Service' means the provision by us of guidance to you to help restore your credit report to order after you have fallen victim to impersonation fraud.
If you wish to make a complaint, please email us. Our complaints policy is that:
You also have an option to register a complaint using the EU Online Dispute Resolution Platform for cross-border consumer claims.
2 February 2017
Authorised and regulated by the Financial Conduct Authority
Listed on the Financial Services Register, firm number 690175
Credit report was very helpful.
Credit report was very helpful. I have been keeping an eye on credit rating as a few years ago my ex husband accrued up debt in my name. After struggling for years to pay these off, I am starting to see an uplift my credit rating, and Credit Report helped me identify the dates that these have left to run and when they will not show any longer on my credit file, thankfully not long now. Thank you for your help and assistant in giving me a clearer picture.
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