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Send Us A Message

Priority is given to correspondence received via this form - we aim to respond to all enquiries within one working day.

If you prefer, you can also call our team on 0800 612 8412 between 8am and 6pm Monday to Friday and 10am to 4pm at the weekend (excluding Public Holidays and Easter Sunday).

Alternatively you can write to us at:
Chynoweth House
Trevissome Park

If you are an existing customer and wish to discuss any aspect of your Credit Report, please login and use the Secure Messaging system to send your message.

If you would like to complain, please select "I would like to complain" from the options available. Click here to view our complaints policy.

Contact Us

For any confidential personal issue, or if you just want to contact us more privately, you can send a Secure Message at any time. We usually reply within a few hours, and always with a working day. Your message will usually be handled by the person who has been nominated to look after you.

Alternatively, you can phone during normal office hours using our Freephone number 0800 612 8412.

Our main switchboard is 0800 612 8412, and is open between 8am and 6pm, Monday to Friday and 10am to 4pm at the weekend (excluding Public Holidays and Easter Sunday), or email us using the link below. Alternatively you can write to us at Credit Reporting Agency Limited, Chynoweth House, Trevissome Park, Truro, Cornwall, TR4 8UN.

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